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Please Choose a Service
Do More - The Standard
The standard for real estate photography. This valued service includes the following:
Professional photography
Expert editing and color grading for vivid images
Sky replacements for always perfect skies
Fireplace and firepit flames and enhancements
48 hr delivery*
Real Estate Marketing Website and Social Media Tool Kit
This marketing kit includes a customizable listing website, with lead gen tracking, localized school info interactive map and more. The kit also includes customizable social media tiles and videos for Facebook, Instagram and more. Printable flyers for handouts and open houses. All customizable to the specific and or brokerage.
Packages
Additional Services
Appointment Time
Please select an appointment date and time.
Reserving
Account Information
Email*
Password*
Name*
Phone*
Company*
Referral Code
Project Details
Projected date going live on MLS?* required
Contact info for appointment (Seller/Agent)* required
Is the property vacant or occupied?* required
How will we gain access to the property? (Note: we do not at this time have Supra access.)* required
Special access instructions (other).
Are you ordering aerial/drone photography with this order?* required
Are you ordering subdivision amenities photos or boat dock/slip photos? If so, please provide detailed instructions on where these features are located and how to get to them from the property.
Special Photography Information (Shots to make sure we don't miss).
Lockbox and Sign Install? (Advanced Approval Required)
Additional Information
Please enter anything else we may need to know (i.e. gate code, special feature of the home to make sure we get, etc.)
(NOTE: This option is only displayed to team members, not clients)
Terms
Copyright Notice: Dwell Imaging, LLC is the exclusive copyright holder of the image. Full image rights are not sold or granted, clients only receive licenses. Licensing may be obtained for various applications of images, please refer to Photo Rights and Usage for Real Estate Photography.
Photo Rights and Usage for Real Estate Photography: The original agent/client who paid for the service has permission to use the images on any electronic or printed form of advertisement for the promotion of that property. The licensing agreement is valid only for the duration the home/property is listed for sale and cannot be reused without specific written permission from Dwell Imaging, LLC. Dwell Imaging, LLC must be made aware, credited, and compensated for any printed or digital publication/use where photos are not being used for the direct marketing of the sale of the property.
Agents/clients may not sell, transfer, or gift any images for any reason to any third party, especially to another agent who takes over an expired, withdrawn, or cancelled listing. These third parties also include sellers, builders, stagers, and any other contractors associated with the property or agent. Image licenses are non-transferable.
Dwell Imaging, LLC reserves the right to re-license the photos.
Failure to pay for the images will result in a copyright infringement/violation. You will be asked to remove the image from any electronic or printed form of advertisement within 24 hours. Failure to stop using them will result in legal action.
Once photos have been delivered, the agent and/or homeowner may not make any digital alterations, editing, or "photoshopping" to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Dwell Imaging, LLC, but do not make alterations as this is a violation of copyright.
"Community shots" such as golf course, clubhouse, fitness centers, subdivision signs, etc., may be licensed in conjunction with property photos in order to market the listing. Dwell Imaging, LLC retains all rights to every photo and therefore these shots are stock images. Agents/clients who choose to purchase the community/amenity package may only use those images in conjunction with the designated property. Using the photos in other marketing or in conjunction with other properties, is prohibited unless additional licensing is purchased.
Expectations of Agent/Owner: Agents and homeowners are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 24 hours prior to the shoot. Dwell Imaging, LLC is not responsible for staging, cleaning, decluttering, or landscaping. We are not a staging service, cleaning service, or a landscaper...we are a photography service.
Cancellation and Rescheduling Policy: By scheduling service you affirm that the property is ready for photos to be taken. You also understand that we charge a $50 service fee when we must return to a property for reasons such as, but is not limited to: property not ready, staging incomplete, construction, agent/owner not home, no key in lockbox, etc. This does include partial photo shoots where the exterior may not be ready or certain rooms are incomplete and the photographer is required to return. We also understand things come up or may change but if a property is rescheduled or cancelled within 24 hours of the scheduled shoot time, there will be a $50 fee. Any cancellation the day of a scheduled shoot or once the photographer has arrived will be subject to a charge of no less than 50% of the of the package amount or $75, whiter is greater.
Weather Policy: We photograph in all weather except for rain. If rain is present the client will be given the option to reschedule at no additional charge. However, the weather should be evaluated several days prior to the shoot to prevent any rescheduling when possible. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived).
Express Delivery: A request for photos to be completed and delivered in under 24 hours from time of shoot is subject to a $30 Express Delivery fee.
Photo Guarantee: Dwell Imaging, LLC will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, an agent/homeowner may feel these images do not meet those expectations. In this case, Dwell Imaging, LLC will work closely with the agent/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. If a return trip is requested due to issues in the photos regarding decluttering, additional photos not specifically requested prior to shoot, or other aspects that are not directly the responsibility of Dwell Imaging, LLC, there will be a return trip charge. A minimum reshoot fee of $75 will be charged to the agent/client, unless it is the direct responsibility of the photographer, then there will not be a charge (ie. missing specific shot requested prior to shoot).
Delivery of Photos and Storage: For most standard real estate shoots, Dwell Imaging, LLC will deliver all photos within 48 hours or 2 business days. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury, twilight, and aerial videography may take up to 72 hours. Dwell Imaging, LLC will also maintain a photo backup and provide access to the final images for up to 60 days after the photos are delivered to the client via download link. After 60 days, Dwell Imaging, LLC cannot guarantee the photos will be available, however if they are, there will be a $25 retrieval fee if the client requests another copy. It is highly recommended to download the photos immediately after receiving the final download link as this will ensure no future issues or retrieval fees.
Travel Surcharge: Properties outside of our service area are subject to a minimum travel fee of $50 depending on distance. A larger travel surcharge will be assessed for properties significantly out of range.
Right to Refuse: Dwell Imaging, LLC reserves the right in its sole discretion to refuse service at any time for any reason.
Payment: Payment is expected at the time of booking or the stated due date on invoices. Payment is required before photos will be released for download.
